tr1971 Privacy Policy

tr1971 collects personal data through several channels: directly from you when you register an account or interact with the platform; automatically through your use of the website; and from third-party service providers involved in payment processing or identity verification. The categories of data we collect are set out below.

Registration and identity data — When you create a tr1971 account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to create and manage your account, verify your age and identity, and communicate with you regarding your account.

Identity verification documents — To comply with anti-money-laundering obligations and to verify that players meet the 18+ age requirement, tr1971 may request copies of government-issued identification (such as a national identity card or passport) and proof of address (such as a recent utility bill or bank statement). These documents are stored securely and used solely for verification purposes.

Financial transaction data — tr1971 records details of all deposits and withdrawals made on your account, including transaction amounts in BDT, payment method type, transaction timestamps, and transaction reference numbers. We do not store full payment card numbers or complete mobile banking credentials — these are handled directly by the respective payment providers.

Technical and usage data — When you access tr1971.org, our systems automatically collect certain technical information including your IP address, browser type and version, device type and operating system, pages visited, time spent on pages, game sessions played, and referring URL. This data is used to ensure the platform functions correctly, to detect fraudulent or unusual activity, and to improve our service.

Communications data — If you contact tr1971 support via email or WhatsApp, we retain records of those communications, including the content of messages and any attachments provided, for the purpose of resolving your query and maintaining an accurate support history.

Cookies and tracking data — tr1971 uses cookies and similar technologies to maintain your session, remember your preferences, and gather anonymised analytics on platform usage. Full details are provided in the Cookies section of this policy.

tr1971 uses the personal data it collects for specific, defined purposes. We do not use your data for any purpose beyond those listed below without first obtaining your explicit consent or as required by law.

Where tr1971 relies on your consent to send promotional communications — such as bonus offers, seasonal promotions tied to events like Eid or the BPL cricket season, or platform news — you may withdraw that consent at any time by contacting support or updating your account preferences. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

tr1971 does not use automated decision-making processes that produce legal or similarly significant effects on players without human review. Where automated systems flag an account for investigation (for example, detecting potentially unusual transaction patterns), a member of the tr1971 compliance team reviews the case before any action is taken.

The categories of third parties with whom tr1971 may share your data, and the basis for doing so, are described below:

• Payment service providers: When you make a deposit or request a withdrawal, relevant transaction data is shared with your chosen payment provider — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, and Mastercard — to the extent necessary to complete the transaction. Each provider operates under its own privacy policy and security framework.
• Identity verification services: tr1971 may engage third-party identity verification providers to assist with the review of documents submitted during the KYC (Know Your Customer) process. These providers are contractually bound to process verification data solely for the purpose instructed and to delete it thereafter.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical session data (such as a pseudonymous player identifier and bet values) to facilitate gameplay. These providers do not receive your name, contact details, or financial information.
• Analytics providers: tr1971 uses anonymised or aggregated analytics tools to understand how the platform is used and to identify performance issues. No personally identifiable information is shared with analytics providers in a form that would allow your identification.
• Legal and regulatory authorities: tr1971 may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required to do so by applicable law, a court order, or in connection with the investigation of suspected fraud, money laundering, or other criminal activity.
• Professional advisers: Lawyers, auditors, and consultants engaged by tr1971 may access personal data on a strictly need-to-know basis and are bound by professional confidentiality obligations.

All third-party data processors engaged by tr1971 are subject to contractual data processing agreements that require them to implement appropriate technical and organisational security measures, to process data only on documented instructions, and to delete or return data when the processing relationship ends.

tr1971 uses cookies — small text files stored on your device by your browser — and similar tracking technologies to ensure the platform operates correctly, to maintain your login session, and to gather anonymised data about how players use the site. The following table describes the categories of cookies in use:

Most web browsers allow you to manage cookie settings through the browser's preferences or settings menu. You can instruct your browser to refuse all cookies, or to alert you when a cookie is being set. Note that disabling strictly necessary cookies will prevent core platform features — including login and game access — from functioning correctly.

tr1971 does not use cross-site tracking cookies, third-party advertising cookies, or any technology designed to track your browsing activity across websites you visit outside of tr1971.org.

The specific security measures in place include, but are not limited to:

• SSL/TLS encryption on all data transmissions between your browser and the platform, ensuring that information cannot be intercepted in transit.
• Encryption at rest for sensitive data categories including identity documents, payment transaction records, and account credentials.
• Access controls that restrict access to personal data to authorised personnel only, on a need-to-know basis, with role-based permissions and audit logging.
• Two-factor authentication for internal platform administration systems to reduce the risk of credential-based intrusion.
• Regular security assessments including vulnerability scanning and internal review of data handling procedures.
• Incident response procedures to detect, contain, and report data security incidents in a timely manner.

Data retention periods are governed by the following principles:

• Active account data is retained for as long as your account remains open and for a further period after account closure to fulfil legal, compliance, and dispute-resolution obligations.
• Identity verification documents are retained for a minimum of five years following account closure in line with standard anti-money-laundering record-keeping requirements.
• Transaction records are retained for a minimum of five years to satisfy financial record-keeping obligations.
• Support communication records are retained for up to three years from the date of the last interaction.
• Anonymised analytics data may be retained indefinitely as it no longer constitutes personal data once the anonymisation process is complete.

When personal data reaches the end of its applicable retention period, it is securely deleted or irreversibly anonymised. Players may request early deletion of their personal data, subject to tr1971's legal obligations to retain certain records, by contacting the support team.

As a player on the tr1971 platform, you hold the following rights in relation to the personal data we hold about you. These rights may be exercised at any time by contacting tr1971 support using the details provided at the end of this policy. We will respond to all valid requests within a reasonable timeframe and, in any case, no later than 30 calendar days from receipt of the request.

• Right of access: You have the right to request a copy of the personal data tr1971 holds about you, together with information about how that data is used and with whom it is shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly from within your account settings.
• Right to erasure: You may request that tr1971 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (and no other lawful basis applies), or where the data has been processed unlawfully. This right is subject to tr1971's legal obligation to retain certain records.
• Right to restriction of processing: In certain circumstances — for example, while the accuracy of data is being contested — you may request that tr1971 temporarily restrict the processing of your personal data.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you may request that tr1971 provide your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where tr1971 relies on your consent as the legal basis for processing (for example, for sending promotional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You have the right to object to processing carried out on the basis of tr1971's legitimate interests, including for direct marketing purposes. Objections to direct marketing will be actioned immediately.

To exercise any of the above rights, please contact tr1971 at [email protected]. Please include sufficient detail to allow us to identify your account and understand the nature of your request. We may need to verify your identity before processing certain requests to protect the security of your data.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which tr1971 handles your personal data, please contact our support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• WhatsApp (text only): +880 1700 000000
• Support hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)

tr1971 is committed to resolving privacy-related queries and complaints promptly and fairly. If you submit a privacy concern, we will acknowledge receipt within two business days and aim to provide a substantive response within 14 calendar days. Complex matters may take longer, in which case we will keep you informed of progress.

Policy updates — tr1971 may revise this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. The "Last Updated" date at the top of this page will be amended whenever material changes are made. Where a change significantly affects how we handle your personal data, we will make reasonable efforts to notify registered players directly — for example, by sending a notice to your registered email address — before the change takes effect.

Your continued use of the tr1971 platform following the publication of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with the changes, you should discontinue use of the platform and may request account closure by contacting support.

This Privacy Policy was last reviewed and updated in January 2026. All previous versions of this policy are superseded by the current version published at tr1971.org/privacy-policy.