Responsible Gaming at tr1971

tr1971 enforces a strict minimum age policy. You must be 18 years of age or older to register an account, make a deposit, place a bet, or claim any bonus or promotional offer on the tr1971 platform. This requirement applies to all players across Bangladesh — whether you are accessing tr1971 from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, or any other location.

During the registration process, you are required to confirm that you are aged 18 or above. tr1971 may, at any point, request documentary proof of your age as part of the standard Know Your Customer (KYC) verification process. Acceptable documents include a valid national identity card, passport, or birth certificate.

Consequences of underage gambling: If tr1971 has reasonable grounds to suspect that a registered player is under the age of 18, the account will be immediately suspended pending age verification. If the player is confirmed to be underage, the account will be permanently closed, all pending withdrawals will be cancelled, and any deposits made will be subject to a full review in accordance with our terms and conditions.

Protecting minors in your household: If you share a device with family members, we strongly recommend using device-level parental control software to prevent minors from accessing gambling platforms. Keep your tr1971 login credentials private and never share your username or password with anyone, including family members. Log out of your account whenever you step away from your device.

Gambling is designed to be a form of entertainment, and the vast majority of players enjoy it as a leisure activity without any negative impact on their lives. However, for a small number of people, gambling can develop into a pattern of behaviour that causes real harm — to finances, mental health, relationships, and daily functioning.

Problem gambling is generally characterised by an inability to control gambling behaviour despite a desire to stop or reduce, and despite negative consequences continuing to occur. It is not a sign of weakness or a moral failing — it is a recognised behavioural condition that can affect anyone, regardless of background, income, or education.

If you recognise three or more of the above signs in your own gambling behaviour, we encourage you to take immediate action. Use one of the player control tools described below, or contact the tr1971 support team to discuss your options. You can also request immediate account self-exclusion at any time — no questions asked.

tr1971 provides a comprehensive suite of responsible gaming tools that players can activate or adjust at any time from within their account settings, or by contacting the support team directly. These tools are designed to give you meaningful control over your gambling behaviour before a problem develops — or to help you regain control if one already has.

All limit reductions and cooling-off or exclusion requests take effect within one hour of submission. Requests to increase a limit (for example, raising your daily deposit cap) are subject to a mandatory 7-day waiting period. This delay is intentional — it is designed to prevent impulsive decisions made during a losing streak from overriding the sensible limits you set when you were thinking clearly.

If you are unable to access your account settings for any reason, you can request activation or adjustment of any of the above tools at any time by contacting our support team at [email protected] or via WhatsApp on +880 1700 000000. Support is available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).

The tr1971 self-exclusion programme allows any player to suspend their account for a defined period, during which they will be unable to log in, deposit, place bets, or receive any promotional communications from tr1971. Self-exclusion is available in the following durations:

• 30-day exclusion — A one-month break, suitable for players who want to step back and reassess their gambling habits.
• 60-day exclusion — A two-month break, providing more time to build healthier routines away from gambling.
• 6-month exclusion — A structured half-year break, appropriate for players who recognise a developing pattern of harm.
• 12-month exclusion — A full year away from the platform, recommended where gambling is already causing financial or personal distress.
• Permanent exclusion — An indefinite, irrevocable closure of your account. This option is available for players who decide they never want to gamble on tr1971 again. Permanent exclusion cannot be reversed.

To request self-exclusion, contact the tr1971 support team via email at [email protected] or via WhatsApp. State clearly that you wish to self-exclude, your preferred duration, and your registered account username or email address. Your account will be suspended within one hour. Any funds remaining in your account at the time of exclusion will be returned to your nominated payment method — bKash, Nagad, Rocket, or whichever method you used to deposit.

What happens during exclusion: While your self-exclusion is active, tr1971 will suppress all marketing emails, SMS messages, and promotional notifications to your registered contact details. You will not be able to create a new account using the same personal details during the exclusion period. If you attempt to circumvent the exclusion by registering a new account, tr1971 will close that account immediately upon detection.

Returning after exclusion: At the end of a time-limited exclusion period (excluding permanent exclusion), your account will not be automatically reactivated. You must contact support and submit a written request to reactivate, along with confirmation that you have read this responsible gaming policy. A 24-hour cooling-off period applies before reactivation is processed, giving you one final opportunity to reconsider.

The following practical guidelines are designed to help you maintain a healthy relationship with gambling on tr1971. Whether you are a cricket betting enthusiast following the BPL, a slots player, or a live casino regular, these principles apply equally and are worth revisiting periodically.

• Set a budget before you start. Decide in advance how much money you can comfortably afford to lose — treating it as the cost of entertainment, like buying a cinema ticket. Never gamble with money allocated for rent, groceries, bills, bKash savings, or any other essential expenses.
• Accept that losses are part of the game. Every casino game and betting market carries a house edge. Over the long run, the platform wins more than it pays out — that is how gambling businesses operate. Never gamble with the expectation of making a profit or recovering a previous loss.
• Never chase your losses. The urge to place a larger bet immediately after a loss — to "win it back" — is one of the most common triggers for problem gambling escalation. If you feel this urge, stop playing immediately and use the session time-out feature.
• Take regular breaks. Set a timer and step away from the screen at regular intervals. Use tr1971's reality check feature to receive automatic reminders of how long you have been playing and what your net session result is.
• Do not gamble when your judgement is impaired. Avoid gambling when you are tired, emotionally distressed, stressed about work or finances, or under the influence of any substance. Impaired decision-making leads to larger bets, longer sessions, and deeper losses.
• Keep gambling separate from your social life. Gambling should not be used as a primary way to socialise, relax, or connect with friends and family. If you find yourself preferring to gamble over spending time with people close to you, that is a sign worth paying attention to.
• Be honest with yourself. Periodically ask yourself whether gambling is still fun or whether it is starting to feel like a compulsion, an obligation, or an escape. Honest self-assessment is the first step toward maintaining control.
• Use the tools available to you. Deposit limits, loss limits, session timers, and self-exclusion exist for a reason. There is no shame in using them — they are available to all players and are a sign of responsible, mature engagement with the platform.

If you believe that gambling is becoming a problem for you — or for someone you know — the most important step is to reach out and talk to someone. tr1971's support team is trained to handle responsible gaming concerns with care, discretion, and without any judgement. Every conversation is confidential.

You do not need to be in crisis to contact us. Whether you simply want to set a deposit limit, ask about self-exclusion options, or talk through a concern, our team is here to help around the clock, every day of the year.

tr1971 takes every responsible gaming request seriously. Whether you need a temporary cool-off, a formal self-exclusion, a limit adjustment, or simply someone to talk to about your gambling, we are here. You are not alone, and taking action early makes a real difference.

Remember: gambling at tr1971 is intended to be a fun, controlled form of entertainment for adults aged 18 and above. The moment it stops being enjoyable, that is the signal to stop, use the tools available, and ask for help.